Outstanding payment

Step 1: If patient is unable to make the payment during the visit – how to close in CMS and subsequently clear the payment when patient re-visits the clinic.

Note: “Pay & Close” button will be grayed out.

 

 

When patient arrives at the clinic to make the payment:

Step 1: Go to Case Manager and search for patient and the date range until you find the case.

Step 2: Amount Outstanding will be reflected.

 

 

Step 3: Open up the transaction and click on “Make Payment” to proceed with payment.

 

 

Step 4: Key in the mode of payment and value accordingly and click Pay to close the payment. 

 

 

Note:
a. If patient would like to deduct the outstanding via his / her eligible medical coverage > please assign a medical coverage for patient on the same page. 

 

 

b. Existing coverages (if any) will be reflected here. You may select the coverage and amend the limit if necessary. 

 

 

c. If it is a new medical coverage to be added > go into patient particulars and add in medical coverage and repeat the step “a”. 

 

c. Once medical coverage has been assigned > proceed with step 3 to make the payment. Assigned medical coverage will appear automatically on payment screen.