Multi visit cases
How to link visits into 1 case
This scenario is when you want to link visits into 1 case. E.g. If you want to dispense some items for patient and add on other items later or another day – so you will be able to re register patient and link to this visit.
Step 1: For the first visit, register the patient as per normal and dispense the items required. No changes in current flow.
E.g. For this visit – I have dispensed only Panamol as a medication.
Step 2: Proceed to payment screen and select “PAY” button. Do not select “Pay & Close”.
This way, payment is done and visit is completed but case is open for you to connect subsequent visits.
Step 3: When patient comes in another day / when you re register patient – you will be able to select the case you would like to link to. You can only link to an open case. Select the case and register patient.
Step 4: Dispense items for patient as per normal and proceed to payment.
On the left hand corner – you will be able to see the linked visit and payment history for that visit. You may choose to Pay & Close or Pay depending on the scenario.
Step 5: On case manager, you will be able to see the visits parked under 1 case.
